The IT Department is responsible for the management of the technological infrastructure for the company. The IT career stream at Mainroad Group provides specialized services in servers, network management, internet service, emails, phones, and mobile devices.
Below is the employee structure within our Information Technology team.
The Chief Financial Officer (CFO) for the Mainroad Group is responsible for the fiscal health, stability and security of the company. The CFO provides financial analysis, statements, and related reports to management and owners of the company to evaluate the performance and financial condition of the company.
The IT/IS Manager is responsible for the coordination of the IT department function and IT infrastructure plans. The IT Manager will manage a group of technicians while directing, planning, organizing and implementing all IT activities to support the company’s business objectives.
The IT Systems Administrator provides the installation and IT support for all computer hardware, software and networks for Mainroad Group’s operating companies. This position is responsible for administering Mainroad Group’s IT Help Desk functions along with the IT Manager.
The Software Developer initiates, executes and supports the role and activities of Mainroad’s Information Systems (IS) Department in the areas of: writing, modifying and debugging in-house software for client applications along with, testing and documenting software for client applications.
The Helpdesk – Technical Support initiates, executes and supports the role and activities of Mainroad’s Information Technology Department in the areas of: investigating and resolving desktop hardware and software client trouble calls, creating problem tickets or service requests, installing, and much more.